Frequently Asked Questions
For Clients:
What is Money eu and what services does it offer?
Money eu is a specialized payment gateway that provides tailored processing solutions for businesses across all types of verticals.?We support a wide range of digital commerce models with secure, scalable, and flexible payment infrastructure.
What industries does Money EU support?
Money EU works with a wide range of industries including e-commerce, travel, education, digital goods, SaaS, and B2B services. Our solutions are tailored to the specific needs of each sector.
How do I integrate Money eu payment gateway?
Our technical team will guide you through a seamless onboarding process, including API integration, documentation review, and test
environment setup to ensure smooth deployment.
What are the requirements to open a merchant account?
To begin, we require company registration documents, proof of identity, processing history (if available), and any relevant licenses or certifications depending on your business model.
How long does it take to activate an account?
Account activation typically takes between 3 to 10 business days, depending on the completeness of your documentation and the complexity of your business model.
Is Money eu a secure payment provider?
Absolutely. We are PCI DSS compliant and implement advanced encryption, tokenization, and real-time risk monitoring to ensure the highest level of transaction security.
What currencies and settlement options do you support?
We support multi-currency processing and settlements in major global currencies, as well as select digital assets, depending on your region and business needs.
Do you offer fraud protection tools?
Yes. Our platform includes intelligent fraud detection systems, velocity checks, and chargeback mitigation tools to help protect your revenue and reputation.
Is technical support available?
Yes. Our support team is available via live chat and email from 08:00 to 18:00 CET, Monday to Friday, to assist with any technical or operational inquiries.
Can I accept alternative payment methods (APMs)?
Absolutely. We offer local payment options, digital wallets, and alternative methods so you can expand your reach globally and increase conversions.
What are the transaction fees and settlement times?
Transaction fees depend on your business model and payment methods. Settlements are usually processed daily or weekly, with multi-currency support available.
Does Money EU support international payments?
Yes. We enable cross-border payments with multiple currencies and localized options, helping you expand into new markets.
How do I monitor my transactions and settlements?
Our merchant dashboard provides real-time reporting, settlement details, and analytics to help you track performance and cash flow.
Do you support recurring payments and subscriptions?
Yes. Our platform is designed for recurring billing and subscription management, ideal for SaaS businesses, online courses, and membership models.
Which payment methods can I offer to my customers?
We support credit/debit cards, SEPA transfers, eChecks, digital wallets, alternative payment methods (APMs), and cryptocurrency transactions. You can select the mix that best fits your customer base.
For Partners:
How does the Money eu partner program work?
Our partner program is designed for financial institutions, consultants, and technology providers who want to expand their service offering. As a partner, you can introduce businesses to our payment solutions and benefit from a structured referral and collaboration model.
What are the benefits of becoming a Money eu partner?
What are the benefits of becoming a Money eu partner?Partners enjoy a range of advantages, including:
- Competitive commission structures
- Access to exclusive business opportunities
- Co-branded marketing support
- A dedicated partner success team
- The ability to offer advanced, secure, and scalable payment solutions to your clients
How can I become a partner?
To join, simply fill out our partner inquiry form or contact our team directly. We’ll review your profile and explore how we can collaborate effectively.
Are there any requirements to join us?
Yes. We evaluate each potential partner based on their industry experience, client portfolio, operational capabilities, and alignment with our values. Our goal is to build long-term, mutually beneficial relationships.
Does Money eu provide personalized support to partners?
Absolutely. Each partner is assigned a dedicated account manager and has access to technical support, integration assistance, and strategic guidance to help grow your client base and revenue.
What reporting or analytics tools are available for partners?
Partners gain access to multi-merchant dashboards, detailed transaction reports, and settlement overviews.
Ready to start?
Contact us now and join the ranks of satisfied partners.